I fix software teams that aren't working at their best—delivering poorly or not at all, lacking leadership, or struggling to recruit. It typically takes me three to nine months to address these issues and get the team on track to deliver on company goals. By the time I finish, I've recruited or trained a high-performing tech leader and a skilled team that's ready to keep delivering.
I started my leadership career as CTO of financial software firm TIM Group, using agile methods to build web applications for the world's largest investment banks and hedge funds and building the Technology organisation from nothing to 49 people while retaining unusually high levels of quality and resilience.
After that I was CTO at the flash sales company Secretsales, implementing and improving methods for releasing new features several times a day as well as moving to Amazon Web Services to save £250,000 per year, driving over 50% of revenue from mobile devices using responsive design, and building the first successful flash sales loyalty programme in the UK. You can read more in a recent RealBusiness article about the role of technology in achieving profitability and growth at Secretsales.
Next, I took on the role of VP Technology at inspirational payment-card firm Osper, which is helping kids and parents learn about money management together using a prepaid debit card and mobile app. Osper has achieved impressive conversion and referral rates leading to extraordinary growth—hundreds of signups per week with minimal marketing—thanks in no small part to a development team that deploys new features daily, participates fully in inventing solutions, and continuously improves its own tools and methods. You can read the Osper Technology blog for more news about the growth and development of the Technology group at Osper.
Finally, after repeatedly helping development teams grow quickly and make rapid improvements in their productivity, I decided to take up shorter-term consulting roles to provide this assistance more broadly.
I get few opportunities to write code in my current job, so I try to keep my skills up by working on one or two programming projects in my spare time. These have included:
Possession of the Doyle Owl is the pinnacle of achievement for all honourable Reed College students. I have a collection of Doyle Owl photos and documents accumulated when I was part of a team of students in possession of the fabled Owl.